Last Updated: July 2026
Introduction
Inktek Solutions (“we”, “us”, “our”) is committed to protecting the privacy of everyone who visits our website or engages our services. This Privacy Policy explains what personal data we collect, how we use it, how we protect it, and your rights in relation to it.
By using our website at inkteksolutions.com or engaging our services, you consent to the data practices described in this Privacy Policy. If you do not agree with this policy, please do not use our website or share personal information with us.
This Privacy Policy is compliant with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and applicable data protection principles.
1. Information We Collect
1.1 Information You Provide to Us
We collect personal information that you voluntarily provide when you:
- Complete a contact or enquiry form on our website
- Request a consultation, proposal, or quote
- Sign up for our newsletter or marketing communications
- Enter into a service agreement or project with us
- Communicate with us by email, phone, or any other means
- Provide feedback or respond to surveys
The types of personal information collected may include your name, email address, phone number, company name, job title, and any other information you choose to provide.
1.2 Information Collected Automatically
When you visit our website, we automatically collect certain technical information, including:
- Your IP address and approximate geographic location
- Browser type and version
- Operating system
- Pages visited, time spent on each page, and navigation paths
- Referring website or search query that led you to our site
- Device type and screen resolution
This information is collected through cookies and similar tracking technologies as described in Section 5 of this Policy.
1.3 Information from Third Parties
We may receive information about you from third-party sources, including:
- Analytics providers such as Google Analytics
- Advertising platforms such as Google Ads and Meta Ads, when you interact with our advertising
- Social media platforms when you engage with our social media content
2. How We Use Your Information
We use the personal information we collect for the following purposes:
2.1 To Provide and Manage Our Services
- To respond to enquiries and provide the information or services you have requested
- To prepare and deliver proposals, quotations, and service agreements
- To manage and deliver Projects you have engaged us for
- To communicate with you about ongoing work, deliverables, and project updates
- To issue invoices and process payments
2.2 To Improve Our Website and Services
- To analyse how visitors use our website and identify areas for improvement
- To understand which services and content are most relevant to our audience
- To conduct research and develop new services
2.3 For Marketing and Communications
- To send you information about our services, insights, and updates where you have consented to receive such communications
- To deliver targeted advertising through platforms such as Google and Meta, using anonymised or aggregated data
- To send our newsletter where you have subscribed
You may unsubscribe from marketing communications at any time by clicking the unsubscribe link in any email we send or by contacting us directly.
2.4 For Legal and Compliance Purposes
- To comply with applicable legal obligations
- To enforce our Terms and Conditions and other agreements
- To protect our rights, property, and safety, and those of our clients and third parties
3. Legal Basis for Processing
We process your personal data on the following legal bases:
Contractual Necessity — where processing is necessary to fulfil a service agreement with you or to take steps at your request prior to entering into an agreement.
Legitimate Interests — where processing is necessary for our legitimate business interests, such as improving our services, preventing fraud, and conducting marketing, provided those interests are not overridden by your rights and interests.
Consent — where you have given us specific consent to process your data, such as subscribing to our newsletter or accepting non-essential cookies.
Legal Obligation — where processing is necessary to comply with a legal obligation to which we are subject.
4. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:
4.1 Service Providers
We share information with trusted third-party service providers who assist us in operating our website and delivering our services, including:
- Website hosting and infrastructure providers
- Email and communication platforms
- Analytics and reporting tools (e.g. Google Analytics)
- Accounting and invoicing software
- Project management and collaboration tools
- Payment processing providers
All such service providers are required to handle your data securely and only for the purposes for which it is shared.
4.2 Advertising Platforms
We use Google Ads and Meta Ads to run advertising campaigns. These platforms may receive anonymised data (such as website visitor behaviour via cookies) to enable targeted advertising. We do not share personally identifiable information with these platforms without your consent.
4.3 Legal Requirements
We may disclose your personal information where required to do so by law, regulation, or legal process, or where we believe disclosure is necessary to protect the rights, property, or safety of Inktek Solutions, our clients, or others.
4.4 Business Transfers
In the event of a merger, acquisition, or sale of all or substantially all of our assets, your personal information may be transferred to the acquiring entity. We will notify you of any such change and the new entity’s privacy practices.
5. Cookies and Tracking Technologies
5.1 What Are Cookies
Cookies are small text files placed on your device when you visit a website. They allow the website to recognise your device and store certain information about your preferences or past actions.
5.2 Types of Cookies We Use
Strictly Necessary Cookies — These cookies are essential for the website to function and cannot be disabled. They include cookies that manage your session, remember your cookie preferences, and enable basic security features.
Analytics Cookies — We use Google Analytics to understand how visitors interact with our website. These cookies collect information about pages visited, time spent on the site, and how you arrived. This data is aggregated and anonymised. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
Marketing and Advertising Cookies — We may use cookies placed by Google Ads and Meta to track conversions from our advertising campaigns and to enable retargeting. These cookies allow us to show relevant advertising to people who have previously visited our website.
Preference Cookies — These cookies remember your settings and preferences to improve your experience on return visits.
5.3 Managing Cookies
You can control and manage cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling certain cookies may affect the functionality of our website. For more information on managing cookies, visit www.allaboutcookies.org.
6. Data Retention
We retain personal data for as long as is necessary to fulfil the purposes for which it was collected, including:
- Client Data — retained for the duration of our engagement and for a minimum of seven years thereafter for legal and accounting compliance purposes
- Enquiry and Contact Data — retained for up to two years from the date of last contact if no service engagement results
- Newsletter and Marketing Data — retained until you unsubscribe or request deletion
- Website Analytics Data — retained in accordance with our analytics provider’s data retention settings, typically up to 26 months
When personal data is no longer required, we securely delete or anonymise it.
7. Data Security
We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
- SSL/TLS encryption for data transmitted through our website
- Access controls limiting data access to authorised personnel only
- Secure data storage with our hosting and infrastructure providers
- Regular review of our security practices and those of our service providers
While we take all reasonable steps to protect your data, no method of transmission over the internet is completely secure. We cannot guarantee the absolute security of data transmitted to us electronically.
8. International Data Transfers
Inktek Solutions is based in India. Some of our service providers and tools are based outside India and may process your data in other countries. Where personal data is transferred outside India, we take steps to ensure that appropriate safeguards are in place in accordance with applicable data protection law.
By using our website and services, you acknowledge that your personal data may be transferred to and processed in countries outside India.
9. Your Rights
Depending on applicable law, you may have the following rights in relation to your personal data:
Right to Access — You may request a copy of the personal data we hold about you.
Right to Rectification — You may request that we correct any inaccurate or incomplete personal data we hold about you.
Right to Erasure — You may request that we delete your personal data where it is no longer necessary for the purposes for which it was collected, or where you withdraw consent and there is no other legal basis for processing.
Right to Restriction — You may request that we restrict the processing of your personal data in certain circumstances.
Right to Object — You may object to our processing of your personal data where we rely on legitimate interests as our legal basis, or where we process your data for direct marketing purposes.
Right to Data Portability — Where processing is based on your consent or the performance of a contract, you may request that we provide your personal data in a structured, commonly used, and machine-readable format.
Right to Withdraw Consent — Where we process your data based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing prior to withdrawal.
To exercise any of these rights, please contact us using the details in Section 11. We will respond to all requests within 30 days. In some circumstances, we may be required to verify your identity before processing your request.
10. Links to Third-Party Websites
Our website may contain links to third-party websites. This Privacy Policy applies only to our website and services. We are not responsible for the privacy practices of third-party websites and encourage you to review the privacy policies of any website you visit through links on our site.
11. Children’s Privacy
Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If you believe that a child has provided us with personal data, please contact us and we will take steps to delete such information promptly.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will update the “Last Updated” date at the top of this Policy and, where appropriate, notify you by email or through a notice on our website.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Inktek Solutions Email: info@inkteksolutions.com Website: inkteksolutions.com Address: [Your Full Business Address], Kerala, India
We take privacy concerns seriously and will respond to all enquiries promptly.
