Last Updated: July 2025
Introduction
Welcome to Inktek Solutions. These Terms and Conditions govern your use of our website located at inkteksolutions.com and any services we provide to you. By accessing our website or engaging our services, you agree to be bound by these Terms and Conditions in full. If you do not agree with any part of these terms, please do not use our website or engage our services.
Please read these Terms and Conditions carefully before proceeding.
1. Definitions
In these Terms and Conditions, the following definitions apply:
“Company”, “We”, “Us”, or “Our” refers to Inktek Solutions, a digital agency registered and operating in India.
“Client”, “You”, or “Your” refers to any individual or entity that accesses our website, engages our services, or enters into a service agreement with us.
“Services” refers to all branding, experience design, digital solutions, digital marketing, and any other services provided by Inktek Solutions as described on our website or in a separate service agreement.
“Website” refers to the Inktek Solutions website accessible at inkteksolutions.com.
“Project” refers to any specific scope of work agreed between Inktek Solutions and a Client under a service agreement, proposal, or purchase order.
“Deliverables” refers to any content, designs, code, reports, strategies, or other outputs produced by Inktek Solutions as part of a Project.
2. Use of Our Website
2.1 Permitted Use
You may use our website for lawful purposes only and in a manner consistent with all applicable laws and regulations. You agree not to use our website in any way that causes or may cause damage to the website or impairment of its availability or accessibility.
2.2 Prohibited Activities
You must not:
- Use our website to transmit unsolicited commercial communications
- Use our website to collect or harvest data without our express written consent
- Reproduce, duplicate, copy, or resell any part of our website in contravention of these Terms
- Access or attempt to access restricted areas of our website without authorisation
- Introduce viruses, trojans, worms, or other malicious or technologically harmful material to our website
2.3 Intellectual Property on the Website
All content on our website — including text, graphics, logos, images, audio clips, and software — is the property of Inktek Solutions or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on our website without our prior written consent.
3. Services and Engagements
3.1 Service Agreements
All services provided by Inktek Solutions are subject to a formal service agreement, proposal, or purchase order agreed between both parties. These Terms and Conditions apply to all such agreements and are incorporated by reference unless explicitly superseded by a separate written agreement signed by both parties.
3.2 Scope of Work
The scope of each Project will be defined in a proposal or statement of work issued by Inktek Solutions and agreed by the Client. Any work outside the agreed scope will be subject to a separate quotation and approval before being commenced.
3.3 Changes to Scope
If the Client requests changes to the agreed scope of work during a Project, Inktek Solutions will assess the impact of those changes on cost, timeline, and deliverables and provide a written change order for the Client’s approval. Work on out-of-scope requests will not begin until the change order is approved in writing.
3.4 Client Responsibilities
The Client agrees to:
- Provide all necessary information, materials, and feedback required for the Project in a timely manner
- Designate a primary point of contact with authority to make decisions regarding the Project
- Review and provide feedback on deliverables within agreed timeframes
- Ensure that all materials provided to Inktek Solutions for use in the Project do not infringe the intellectual property or other rights of any third party
3.5 Project Timelines
Project timelines are estimates based on the agreed scope and the timely receipt of Client materials and feedback. Inktek Solutions will make reasonable efforts to meet agreed timelines but shall not be liable for delays caused by the Client’s failure to provide required inputs, approvals, or feedback on time, or by circumstances beyond our reasonable control.
4. Fees and Payment
4.1 Fees
Fees for services are as set out in the proposal or service agreement issued to the Client. All fees are quoted exclusive of applicable taxes unless otherwise stated. Goods and Services Tax (GST) at the applicable rate will be added to all invoices where required under Indian tax law.
4.2 Payment Terms
Unless otherwise agreed in writing, payment terms are as follows:
- A deposit of 50% of the total project fee is due before work commences
- The remaining balance is due upon project completion and prior to final delivery of deliverables
- For ongoing retainer engagements, invoices are issued monthly in advance and are due within 14 days of the invoice date
4.3 Late Payment
If payment is not received by the due date, Inktek Solutions reserves the right to:
- Suspend work on the Project until the outstanding amount is settled
- Charge interest on overdue amounts at the rate of 2% per month
- Withhold delivery of final deliverables until all outstanding invoices are paid in full
4.4 Expenses
Any third-party costs incurred by Inktek Solutions in the course of delivering the Project — including stock images, fonts, software licences, advertising spend, domain registration, or hosting — will be passed on to the Client at cost unless otherwise agreed.
5. Intellectual Property
5.1 Ownership of Deliverables
Upon receipt of full payment for a Project, Inktek Solutions assigns to the Client all intellectual property rights in the final deliverables produced specifically for that Project, to the extent permitted by law. This includes copyright in custom-created designs, written content, and code.
5.2 Retention of Rights
Inktek Solutions retains the right to:
- Use any deliverables in its portfolio and marketing materials unless the Client has requested otherwise in writing
- Reuse any general methodologies, frameworks, processes, and non-confidential know-how developed in the course of the Project
- Retain ownership of any pre-existing intellectual property, tools, templates, or frameworks incorporated into the deliverables, subject to a licence granted to the Client for use within the Project
5.3 Third-Party Materials
Where deliverables incorporate third-party materials — including stock photography, licensed fonts, stock icons, or open-source components — the Client’s rights in relation to those materials are subject to the licence terms of the respective third-party rights holder. Inktek Solutions will inform the Client of any such materials and their associated licences.
5.4 Client-Provided Materials
The Client warrants that any materials provided to Inktek Solutions for use in the Project are owned by the Client or that the Client has obtained all necessary permissions for their use. The Client indemnifies Inktek Solutions against any claims arising from the use of Client-provided materials.
6. Confidentiality
6.1 Mutual Confidentiality
Both parties agree to keep confidential all information disclosed by the other party in connection with the engagement that is identified as confidential or that a reasonable person would understand to be confidential, including but not limited to business strategies, financial information, technical specifications, and customer data.
6.2 Exceptions
Confidentiality obligations do not apply to information that:
- Is or becomes publicly known through no breach of these Terms
- Was already known to the receiving party prior to disclosure
- Is independently developed by the receiving party without use of confidential information
- Is required to be disclosed by law, regulation, or court order
6.3 Duration
Confidentiality obligations survive the termination or completion of any Project or engagement for a period of three years.
7. Warranties and Representations
7.1 Inktek Solutions Warranties
Inktek Solutions warrants that:
- Services will be performed with reasonable skill, care, and diligence
- Deliverables will substantially conform to the agreed specification at the time of delivery
- We have the right to provide the services and grant the rights described in these Terms
7.2 Disclaimer of Warranties
Except as expressly set out in these Terms, Inktek Solutions makes no warranties, express or implied, regarding the services or deliverables, including any implied warranties of merchantability or fitness for a particular purpose. We do not warrant that our services will meet all of the Client’s requirements or that deliverables will be error-free.
7.3 Marketing Results
Inktek Solutions does not guarantee specific outcomes from digital marketing, SEO, or performance marketing services. Results depend on numerous factors outside our control, including market conditions, platform algorithm changes, competitive activity, and client-side factors. We commit to applying best practices and professional expertise in pursuit of the Client’s stated objectives.
8. Limitation of Liability
8.1 Exclusion of Indirect Losses
To the maximum extent permitted by applicable law, Inktek Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of revenue, loss of data, or loss of business opportunity, arising from or in connection with the services or these Terms, even if we have been advised of the possibility of such damages.
8.2 Cap on Liability
To the maximum extent permitted by applicable law, Inktek Solutions’ total liability to the Client in connection with any Project shall not exceed the total fees paid by the Client to Inktek Solutions for that specific Project in the twelve months preceding the claim.
8.3 Force Majeure
Inktek Solutions shall not be liable for any failure or delay in performing its obligations where such failure or delay results from events beyond our reasonable control, including but not limited to natural disasters, government actions, internet or communications failures, or pandemic-related restrictions.
9. Termination
9.1 Termination by the Client
The Client may terminate a Project or service agreement by providing 30 days’ written notice to Inktek Solutions. Upon termination, the Client shall pay for all work completed to the date of termination, including any non-cancellable third-party costs incurred on the Client’s behalf.
9.2 Termination by Inktek Solutions
Inktek Solutions may terminate a Project or service agreement immediately upon written notice if:
- The Client fails to make payment when due and does not remedy such failure within 14 days of written notice
- The Client materially breaches these Terms and fails to remedy the breach within 14 days of written notice
- The Client becomes insolvent or enters into any insolvency proceedings
9.3 Effect of Termination
Upon termination, Inktek Solutions will deliver to the Client all completed deliverables for which full payment has been received. Deliverables in progress will be delivered upon receipt of payment for all work completed to the termination date.
10. Governing Law and Disputes
10.1 Governing Law
These Terms and Conditions are governed by the laws of India. Any disputes arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Kerala, India.
10.2 Dispute Resolution
In the event of a dispute, both parties agree to first attempt to resolve the matter through good-faith negotiation. If the dispute cannot be resolved within 30 days of written notice of the dispute, either party may pursue resolution through the appropriate legal channels.
11. General Provisions
11.1 Entire Agreement
These Terms and Conditions, together with any applicable service agreement or proposal, constitute the entire agreement between the parties with respect to the subject matter hereof and supersede all prior discussions, representations, and agreements.
11.2 Amendments
Inktek Solutions reserves the right to update these Terms and Conditions at any time. Updates will be posted on our website with a revised “Last Updated” date. Continued use of our website or services following such updates constitutes acceptance of the revised Terms.
11.3 Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
11.4 Waiver
Failure by either party to enforce any provision of these Terms shall not constitute a waiver of that party’s right to enforce such provision in the future.
11.5 Assignment
The Client may not assign its rights or obligations under these Terms without Inktek Solutions’ prior written consent. Inktek Solutions may assign its rights and obligations to a successor in the event of a merger, acquisition, or sale of assets.
12. Contact
For any questions regarding these Terms and Conditions, please contact us at: Inktek Solutions
Email: info@inkteksolutions.com Website: inkteksolutions.com
